Last Update: 7/14/25 

This Privacy Statement governs and applies to anyone accessing or using the websites located at www.tresnapsychiatry.com, including mobile applications, blogs, and any affiliated platforms operated by Tresna Mental Health (“Tresna Mental Health,” “we,” “us,” or “our”). At Tresna Mental Health, we respect your right to privacy. But more than that, we respect your personhood – your lived experience, your story, and the vulnerability it often takes to ask for help. This policy outlines what information we collect, how we use it, and how we protect it. More than a legal document, this is a reflection of the trust you place in us when you begin care.

INFORMATION COLLECTED
We collect personal information that you voluntarily provide, including your name, contact information, billing details, and information relevant to your care. Our servers may also collect general data about your visit – IP addresses, geographic location, browser type, etc. – to help us understand traffic patterns and improve your experience.

SCHEDULE AN APPOINTMENT
Make a payment or submit insurance information

REQUEST A CONSULTATION
Participate in a program, survey, or workshop
Communicate with us on social media
Engage with our newsletter or email campaigns
This information is collected with care and never sold.

PERSONAL INFORMATION YOU PROVIDE
When you engage with our site or services, we may store the following:
– Full name
– Email address
– Phone number
– Billing/shipping information
– Insurance details (if applicable)
– Treatment preferences and goals
– Records of your appointments and communications
– IP address or location data (only for technical and analytics purposes)

All sensitive data is stored securely in compliance with HIPAA, applicable state laws, and ethical medical standards.

WHY WE COLLECT THIS INFORMATION
We collect personal information in order to:
– Understand your history, needs, and goals
– Provide effective and compassionate care
– Track sessions, treatment plans, and payment
– Improve the website and user experience
– Offer you resources and support tailored to your healing journey
– We also believe in transparency. When we ask for information, it’s to ensure we’re seeing the whole picture. Healing isn’t just about symptom management – it’s about context. It’s about knowing your story fully and treating you with humanity, not bureaucracy.

COLLABORATIVE DISCLOSURE: WHY WE MAY REACH OUT TO OTHERS
At times, Tresna (Dr. Datta and staff) may request to speak with your other providers, your pharmacy, or-in certain cases-a family member, to better understand your background. These decisions are made thoughtfully and always with the goal of helping you feel seen, understood, and protected.

We understand that it’s natural to feel guarded-especially early on-but sometimes, vital information gets unintentionally left out. Our job is to gently gather the full truth so we can treat you with clarity and compassion. If needed, a customized confidentiality agreement can be arranged.

EVALUATIONS, OBJECTIVITY & RESPECTFUL FEEDBACK
When Dr. Datta is hired by an outside agency to conduct an evaluation, he is ethically bound to do so with clinical neutrality. These assessments are not therapeutic relationships, and we kindly ask that any disagreements with such evaluations be communicated respectfully and privately-not in the form of public reviews. Public complaints about objective evaluations may be considered defamatory and carry legal consequences.

You are always welcome to reach out for clarification. Some individuals continue care after an evaluation; others do not. Either choice is respected.

CONTROLLED SUBSTANCE & BUPRENORPHINE TREATMENT AGREEMENT
If you are prescribed a controlled substance (e.g., Adderall, Xanax, Suboxone), this comes with clear expectations and responsibilities. These medications carry powerful healing potential-but also risk. Our approach is structured, empathetic, and rooted in evidence-based care.

You agree to:
– Attend all scheduled appointments on time
– Take medication only as prescribed
– Avoid mixing with alcohol, benzos, opioids, or street drugs
– Complete toxicology screens and bloodwork when requested
– Communicate honestly about any side effects, misuse, or safety concerns
– Never obtain prescriptions from other providers without full disclosure

Dr. Datta checks the ISTOP/PDMP database regularly to ensure patient safety. Misuse, dishonesty, or diversion may lead to a pause or end in treatment and in some cases, a required referral to a detox facility.

These rules are not about punishment-they are about safety. Addiction is difficult, and we are here to support-not-enable your healing.

PRIMARY MEDICAL DOCTOR REQUIREMENT
If you’re being prescribed controlled substances, you must have a Primary Medical Doctor (PMD) or equivalent with a DEA license. You must consent for Tresna (Dr. Datta and staff) to speak with that provider. If care begins via Telehealth, you must see your PMD in-person before your second session.

This is not red tape. It’s responsible medicine. You deserve continuity and coordination in your care.

PLEASE DO NOT DOCTOR SHOP
Attempting to obtain multiple prescriptions from multiple providers (including pharmacy-switching tactics) is dangerous and unethical. If we discover this behavior, treatment will be terminated, and in severe cases, a DEA report may be filed.

This policy protects you-and protects us-from serious harm. If you ever feel tempted to bend these rules, let us know. We’d rather work with you than against you.

FLEXIBILITY, MINDFULNESS & ALTERNATIVE CARE
We believe in treating the whole person-not just the diagnosis. That may include:
– Mindfulness and meditation practices
– EMDR or trauma-focused therapy
– Family or couples therapy
– Rehab or inpatient care when needed

Treatment plans are personalized. Your openness to evolving modalities may increase your chances of deep, lasting healing.

GRIEVANCES, COMMUNICATION & REVIEWS
If you have a grievance or disagreement, you’re invited to speak with Dr. Datta for free-a rare offering in today’s healthcare world. Most clinics shield their directors behind layers of staff. This one doesn’t. You can speak to the person in charge directly.

This is a space for healing, not hostility. Before posting a negative review, we encourage you to engage in a dialogue. Let’s talk. Let’s try to understand each other.

We live in a time where online hearsay can damage reputations without due process. This practice values accountability, empathy, and human dignity. False reviews or defamatory statements may be subject to legal response. But genuine concerns? We’re here for those.

PRACTICE POLICIES & COMMUNICATION ETIQUETTE
– Texting: Dr. Datta is not an emergency psychiatrist and does not operate like an AA or NA sponsor. Texts are only used for logistical convenience and not for therapy. Responses may be delayed due to patient care.
– Documentation Fees: If additional letters or evaluations are needed (e.g., legal, disability, school), there may be a documentation fee, discussed upfront.
– Arriving Intoxicated: If you arrive intoxicated, you will be billed for the session but may be asked to leave. Medication sharing or misuse will result in termination.
– Couples/Family Sessions: These are often longer and priced accordingly. Custom packages are available and discussed case-by-case.
– “Ghosting” Your Doctor: If you stop attending sessions without notice-especially while on controlled substances-you will be discharged. Please communicate.

PAYMENT, CANCELLATION & NO-SHOW POLICY
– Payment is due before appointments. Your slot is confirmed only after payment.
– 48 hours’ notice is required to cancel or reschedule, otherwise the full session fee applies.
– In the event of a no-show, and if your card is charged remotely, a 3.6% processing fee is added.
– We offer a generous grace period-but after multiple missed payments or sessions, treatment may be paused.

COOKIES, TECHNOLOGY & THIRD-PARTY SITES
Our website may use cookies and third-party tools to optimize user experience. We do not sell your data. We do not track you inappropriately. You may disable cookies at any time via your browser settings.

We are not responsible for the privacy practices of external sites we link to.

CHILDREN’S PRIVACY
This site is intended for users age 13 and above. We do not knowingly collect information from children under 13.

FAREWELL CLAUSE (ENDING CARE)
Sometimes, the healing journey includes knowing when to part ways. If trust has eroded, boundaries have been crossed, or clinical integrity is compromised, we may need to say goodbye.

We call this a Farewell Clause, not a termination.

If discharge is necessary, you will be given referrals. But please note: Some doctors may ask, “Why was the patient discharged?” The story you bring with you can affect your next step. Let’s do our best to end things with mutual respect.

AGREEMENT TO OUR TERMS & CHANGES TO THIS POLICY
By using this site or engaging with our practice, you consent to the policies outlined above. We reserve the right to modify this policy, and any changes will be promptly updated on our website.

CONTACT US
Questions? Concerns? We’re here.

Tresna Mental Health
 535 5th Ave, 4th floor
 New York, NY 10017
 (917) 397-3272
 help@docdattamd.org
 www.tresnapsychiatry.com